Why Choose UCP- Our Differentiator
No matter what you do for a living – whether you work in a private or public enterprise or run your own business…it’s the income from customers that pays your salary. The income that supports your lifestyle, pays your rent, your grocery bills and your children’s education.
Therefore the most important part of any business is to attract and retain customers.
And that’s exactly what we do at UCP. We develop and design innovative loyalty programmes, targeted to create customers for our client’s business.
How do you win customers and influence them?
We do this through communication that is uniquely UCP – up close and personal.
We say we’ve “won” a customer when we live up to the expectations of a consumer who buys the products we are promoting. Such customers become our most valuable assets, as they not only buy our products/services, but also return to make repeat purchases on a regular basis. In some cases, they influence their friends, colleagues, relatives and neighbours to buy our products/services. Either way, these customers help to boost sales and acquire new customers for the business or brand. Therefore by attracting and influencing these high-value customers, we help to make businesses more profitable and competitive.
We do this in several ways…
By understanding customer needs
We help companies to understand their customers better – their expectations and needs – so that businesses can find new ways of fulfilling these needs.
By influencing the purchase decision
We also help to influence customers to choose our brands; persuade them to buy more of our products/services or try new product offerings. Through timely offers and savings, we enhance their buying experience and persuade them to recommend our products/services to their family and friends.
In other words, we help our clients acquire customers and retain them longer. We persuade these customers to buy more, and buy across product lines. And we also ask them to recommend others who would be interested in buying these products. Thereby, building a mutually profitable relationship between our clients and their customers.